Measuring Decision Quality, Not Just Activity
Traditional productivity metrics measure motion, not resolution. Learn why decision quality matters more than activity counts in Risk and Operations.
Explore how real-time meeting intelligence, decision evidence and FS-specific AI can help risk, operations and technology leaders make faster, safer, more auditable decisions.
These articles and notes come from our work with regulated financial services firms who are rethinking how decisions are made – and proven – in critical meetings.
Traditional productivity metrics measure motion, not resolution. Learn why decision quality matters more than activity counts in Risk and Operations.
Risk managers spend countless hours preparing for governance meetings, but the official records often tell a sanitised story that avoids difficult risk discussions.
Operations teams spend most of their time reacting to problems rather than preventing them. Breaking the cycle requires resolving more issues in the moment.
Most Operations leaders know the feeling of chasing an ever-growing backlog. Breaking the backlog requires addressing its root cause: decision latency.
Standard operating procedures sit in shared drives gathering dust. The problem isn't the SOP itself - it's how disconnected it is from the moment of decision.
"Let's park this for now" feels like a harmless phrase. But in business meetings, this kind of parked decision hides a cost - one that compounds the longer the decision remains unresolved.
For many Operations teams, meetings are not where work gets done - they are where work is requested. Follow-ups have a cost - and it is much higher than most organisations realise.
Every Risk and Operations leader knows the feeling: a meeting ends, but the real work is only beginning. This is rework – and it is expensive.
When leaders talk about AI, they often talk about data readiness. But the real challenge is not having the data ready; it's ensuring the decisions are ready.
Most organisations treat auditability as a regulatory burden. But what if auditability could become a source of competitive advantage?
auriqa uses an FS-trained language model and live meeting intelligence to deliver decision evidence your Board, Risk and regulators can rely on. See it in action in one of your own meetings.