auriqa is an AI-powered meeting intelligence platform that delivers real-time, evidence-based answers in your operational forums – from claims and service to change, distribution and back‑office processes.
Built for regulated financial services, auriqa ensures operations teams have the right information at the exact moment of decision, without breaking flow or creating compliance headaches.
In every high-value meeting – whether in claims, complaints, change, distribution or operations – critical questions arise that, if left unanswered, stall progress and trigger follow-up work.
auriqa listens securely during meetings and retrieves relevant, auditable answers from your internal systems in real time – linking them to the decisions you make so your process changes, exceptions and approvals are all backed by a clear evidence trail.
Understands the language of SLAs, throughput, complaints, remediation and operational risk.
Spots material operational questions – where customer outcomes, regulatory expectations or financial impact are at stake – and prioritises those.
Answers only from your approved SOPs, policies and MI, with traceable citations.
Built for bank-grade environments, with flexible deployment models and strong access control.
Connects to your case management, policy libraries and knowledge repositories.
Accelerate time-to-decision – resolve key questions in the meeting, not days later after "checking the decks".
Eliminate rework – cut repeat meetings and follow-up email chains by ensuring the right evidence is available first time.
Standardise decision-making – align teams on a single, trusted view of policies and processes.
Protect institutional memory – make sure operational know-how doesn't disappear when people move roles.
Maximise high-value time – free leaders from manual digging so they can focus on throughput, quality and customer outcomes.
Under the hood, auriqa is powered by a proprietary language model trained specifically on financial services language and material questions.
That means it can distinguish everyday noise from the decisions that impact service quality, customer outcomes and regulatory scrutiny – and surface the right evidence at the right time.
Rather than a generic AI demo, we run a Decision Evidence Check on one real meeting – and show you how much operational friction you can remove by answering questions in the room.